Last Updated: 11/14/2025

Gilded Oak Insurance (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, submit a form, or interact with our content or advertisements on platforms such as Facebook and Instagram.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

📘 1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

When you interact with us through forms, website submissions, quote requests, calls, emails, or ads, we may collect:

Name
Email address
Phone number
ZIP code or address
Insurance details or preferences
Any information you provide in a message or custom form field

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser and device type
Pages viewed
Time spent on the site
Cookies and tracking technologies

1.3 Lead Forms (Facebook/Instagram Instant Forms)

If you submit your information through a Meta (Facebook or Instagram) Instant Form, we may receive:

Name
Email
Phone number
Any other responses you provide within the form

This information is only used to follow up on your inquiry or provide the service you requested.

🔐 2. How We Use Your Information

We may use your information to:

Provide insurance quotes and related services
Contact you about your inquiry
Answer questions or provide support
Send policy or coverage information
Improve our website and marketing
Comply with legal and regulatory requirements

We do not sell your information.
We do not share your information with unrelated third parties.

We may share necessary information with licensed insurance carriers, brokers, or service partners only when needed to provide a requested quote or service.

📤 3. How We Protect Your Information

We take the security of your information seriously.
We use industry-standard measures such as:

Secure servers
Encrypted data transmission (HTTPS/SSL)
Limited access to personal data
Internal policies and best practices

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

📩 4. Communications & Opt-Out

By submitting your information, you consent to receiving:

Emails
Phone calls
Text messages (SMS)
Follow-ups related to your inquiry or insurance services

You can opt out at any time by:

Replying STOP to text messages
Unsubscribing from emails
Requesting removal by emailing: support@gildedoakinsurance.com (or your preferred email)

We will promptly honor all opt-out requests.

🍪 5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Analyze traffic
Personalize content
Measure ad performance

You can control or disable cookies through your browser settings.

We may also use Facebook Pixel, Google Analytics, or other tracking tools for advertising or analytics purposes.

🔄 6. Third-Party Services

We may share your information with trusted service providers that help us:

Quote insurance policies
Manage advertising campaigns
Host our website
Analyze performance

These partners only receive the information necessary to perform their tasks.

We do not sell your personal information to any third party.

👤 7. Your Rights

You may request:

To access the personal information we hold about you
To correct or update your information
To delete your information, where applicable
To opt out of marketing communication

🌎 8. Children’s Privacy

Our website and services are not intended for individuals under 18.
We do not knowingly collect information from children.

⚖️ 9. Changes to This Privacy Policy

We may update this policy from time to time.
Updates will be posted on this page with a revised “Last Updated” date.

📞 10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Gilded Oak Insurance
Email: info@gildedoakinsurance.com
Website: www.gildedoakinsurance.com